This policy explains what personal information Tiny Home Sales collects, why we collect it, how we use it, and what rights you have over it.
Who we are. Tiny Home Sales, [PLACEHOLDER: legal entity name], of [PLACEHOLDER: registered address]. Contact: tinyhomessale@gmail.com.
1. Information we collect
- Name, email address, phone number
- Delivery address and site details
- The content of enquiries, quote requests and messages
- Account details if you create an account
- IP address, browser type, device type, operating system
- Pages viewed, time on site, referring page
- Cookie and similar-storage identifiers
We do not collect payment card numbers on this website. Where payment processing is enabled, card details are handled directly by the payment provider and are never stored on our servers.
2. Why we use it
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and preparing quotes | Steps prior to a contract |
| Fulfilling and delivering an order | Performance of a contract |
| Customer support and after-sales service | Performance of a contract |
| Keeping records required by law (tax, warranty) | Legal obligation |
| Improving the website and understanding how it is used | Legitimate interests |
| Marketing emails, where you have opted in | Consent |
3. Cookies and similar storage
We use:
- Strictly necessary — session, cart and security cookies. These cannot be
switched off without breaking the site.
- Functional — remember preferences such as language or region.
- Analytics — anonymised or aggregated usage statistics.
- Marketing — only if you consent.
You can control non-essential cookies through our cookie banner, and manage all cookies in your browser settings.
4. Sharing your information
We share personal information only with:
- Manufacturing partners — to build your home to specification
- Logistics and delivery providers — to deliver it
- Payment providers — to process payment
- Technology providers — hosting, email, analytics
- Professional advisers — accountants, lawyers, auditors
- Authorities — where required by law
We do not sell your personal information, and we do not share it with third parties for their own marketing.
5. International transfers
Your information may be processed in countries other than your own, including where our manufacturing partners and service providers operate. Where that happens we use appropriate safeguards — for example standard contractual clauses.
6. How long we keep it
- Enquiries that don't become orders: [PLACEHOLDER: retention period]
- Customer and order records: [PLACEHOLDER: retention period, typically set by tax law]
- Marketing contacts: until you unsubscribe
- Website analytics: [PLACEHOLDER: retention period]
7. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct it if it is wrong
- Ask us to delete it
- Object to or restrict how we use it
- Receive it in a portable format
- Withdraw consent at any time
- Opt out of marketing — every marketing email has an unsubscribe link
- Complain to your data protection authority
To exercise any of these, email tinyhomessale@gmail.com. We'll respond within [PLACEHOLDER: response period].
8. Security
We use HTTPS across the site, restrict access to personal information to staff who need it, and keep our systems patched. No system is perfectly secure, and we can't guarantee absolute security — but we will notify you and the relevant authority if a breach affects your information and the law requires it.
9. Children
This website is not directed at children and we do not knowingly collect personal information from anyone under [PLACEHOLDER: age].
10. Changes
We may update this policy. The "last updated" date above shows when. Material changes will be notified on the website.
11. Contact
[PLACEHOLDER: legal entity name] [PLACEHOLDER: registered address] tinyhomessale@gmail.com · [PLACEHOLDER: phone]